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Current Courses

  • Introduction to Auto Sales (Module I)

    This course covers all the processes involved in selling new and used vehicles.

    Course Summary

    This is where your new career begins!  We teach you everything needed to succeed on the dealership sales floor.  This course covers it all: from the moment you say hello to your customer to when you’re waving goodbye as she is driving off in the new vehicle that you just sold her.  This is the same exact course that dealerships all across the United States use to train their new and existing sales staff.  What you learn here will be used every single day in that showroom down the street from you.  National job placement assistance is available to you upon completion of this course.

    Prerequisite: Open to all
  • Advanced Auto Sales (Module II)

    Becoming a six figure salesperson starts here.

    Course Summary

    Advanced Auto Sales continues where the introduction course ends.  Students will walk away with a better understanding of credit and credit reports, financing, leasing, and negotiating.  Emphasis is placed on increasing gross while still maintaining high CSI.  We will focus on very specific things throughout the sales process that six figure salespeople do on a daily basis.  There is a reason why National Auto Academy teaches at some of the largest, most profitable dealerships in the country – this course is it.

    Prerequisite: Module I
  • Internet / Business Development Center Sales(BDC) (Module III)

    This course covers the most common processes in the ever-evolving Business Development Center, sometimes referred to as the “Internet Department.”

    Course Summary

    Start your career in the BDC: if computers, instant messaging, email, or social networking is your thing, then this might be the class for you!  The main purpose of a BDC representative is to bring business into the dealership, whether that is by responding to incoming sales leads or finding your own.  We go to great lengths to ensure potential sales are set up on the phone and walk through the dealership door.  This is the same course used by dealerships across the United States to train new and existing BDC staff.  National job placement assistance is available to you upon completion of this course.

    Prerequisite: Open to all
  • Sales Management (Module IV)

    Management does not come naturally: it's a skill that must be learned.

    Course Summary

    Let’s leave your ego out of this for a moment.  Here’s the truth: being a top-performing salesperson does not automatically equate to being a top-performing manager.  Management is an entirely new skill one must learn in order to be successful.  Why is it that someone sat you down and taught you how to sell cars, but no one sat you down to teach you how to lead yourself and your teams to victory? This course is highly academic in nature and is designed to give you the tools needed to manage yourself, your direct reports, your department, and your dealership effectively.  
    Whether you are new or experienced, this course will drastically shorten your learning curve and give you a broader insight into the topic of management and leadership.  The most common mistake is thinking you know it all.  Maybe it’s time to learn something new.

    Prerequisite: Open to all
  • Service Advisement (Module VI)

    Being a top-performing Service Advisor is an art all of its own.

    Course Summary

    Does the smell of diesel fuel in the morning excite you?  If so, then you might belong in Service!  Service Advisors are the face of a dealership’s service department.  They are the people customers see first, not only for routine maintenance, but also when they have problems with their vehicles.  Service Advisors are not technicians: Service Advisors advise on what work should be or needs to be done.  Being a successful Service Advisor takes skill, and this course is designed to teach you those skills.  Just like our Introduction to Auto Sales course, you can consider this our introduction course for service advisement.  This is the same course used by dealerships across the United States to train new and existing Service Advisors.

    Prerequisite: Open to all